“to provide Managed ICT Services and technology support to our customers, both business and consumers, with good value, keeping the jargon as simple as possible and ensuring excellent customer service, fast response to issues, improving security and providing reliable infrastructure support for the long term.”
Managed IT Support Service provider covering the Maitland, Pokolbin, Branxton, Dungog, Paterson, Vacy, Singleton, Newcastle and Central Coast areas.
Simetech IT has been a trusted Managed IT Support Service Provider for small to medium businesses and consumers since incorprating in 2012.
We are based in the lower Hunter Region of New South Wales near Maitland, providing onsite support to customers in the surrounding areas including (and nearby) Rutherford, Pokolbin, Branxton, Dungog, Booral, Stroud, Paterson, Vacy, Singleton, Lochinvar, Greta, Kurri Kurri, Cessnock, Beresfield, Heatherbrae, Lovedale, Largs, Bolwarra, Aberglasslyn, Morpeth, Hinton, Berry Park, Woodville, Rothbury, Seaham, Raymond Terrace, Maitland, Newcastle, Kotara, Charlestown, Belmont, Morisset, Swansea, Toronto, Cessnock, Medowie and other Hunter suburbs. We also travel to the Mt Thorley, Cameron Park, Nelson Bay, Anna Bay, salamander Bay, Karuah, Tea Gardens, the Central Coast (Wyong, Lake Haven, Tuggerah), the Sydney region, Illawarra and Port Macquarie areas as needed and we can general fix 95% of issues remotely, with only occassional onsite work needed after initial visits.
We can remotely assist you if needed throughout Australia and the world with some of our clients based in New Zealand and throughout New South Wales, although the majority of our clients are within 250kms from the Maitland area in NSW.
If you can connect to the internet, our team can generally assist you remotely and we can assist if no internet as well.
We cover all aspects of IT support for businesses (and consumers) including server & computer supply, support, maintenance, migration and recycling; we can supply new and refurbished equipment, full business IT managed services, networking and network troubleshooting, cabling, WiFi, fast website hosting, Physical and Virtual Servers (cloud hosted and on premises), email hosting, migration and spam filtering, server and desktop migration, Office365 migration from other email hosting platforms, upgrades of software and hardware, cloud & onsite backups and disaster recovery services, supply of SIP/VOIP phone line, hosted PABX phone systems (one or multiple offices), refurbished business phone systems with warranty and support & refurbished business computer equipment also with warranty and support
Our support services include Adhoc, onsite and remote support, monthly contracted support hours, per device fixed cost support, which includes business hours helpdesk support.
We can cater our support services and products to meet your business needs and budget and provide great value to our customers
We have over 20 years in the IT industry and more than 30+ years of experience working with computers and solving problems and come from an electrical background, and have been troubleshooting issues for all of that time.
Why use SimetechIT for your onsite or local Business IT support?
SimetechIT is 100% Australian Owned and Operated and have over 20 Years’ experience doing installations, service and support of all aspects of home, business and corporate enterprise computer, network and server equipment. We live and breathe technology and spend our spare time staying up to date with current technology trends and innovations so we can offer even more experience and support to our customers
We can prepare and ship equipment ready for use when it lands at your site to take the stress out of supporting your business.
Feel free to get in touch to discuss how we can help your business grow, protect you from Ransonware and security threats, implement an offsite, cloud backup and or local solution for disaster recovery at the best price.
Obligation free chat and see how we can improve your ICT systems and save you time, reduce your stress and save you money.
Aberglasslyn