managed IT support service provider Maitland

We are an Information and Communication Technology (ICT), Managed IT Service Provider (MSP) based in the Maitland NSW region, near Newcastle, helping small to medium businesses and consumers with technology support including all networking and WIFI, servers, computer repairs and replacement, web and email security improvement and protection, cloud hosted and onsite phone systems, internet services such as NBN and managed Internet connections, website and email hosting, Office365 migration and any other technology we can assist our customers with.


Our client base is not limited to one particular field as we have clients from most industries including retail, professional services, tourism, medical, small business, home businesses, real estate, legal, accountants, dental, Pool and outdoor equipment, Hairdressers, Surveyors, Psychologists, NDIS, Builders, Retirement villages, Engineering, Audiologists and more, so chances are we are already looking after a similar business to yours and can help you improve your I.T. reliability and lower I.T. costs and protect you against Crypto attacks and disasters.

We are locally based and support the Hunter Region as well as New South Wales and Australia wide using remote access and local contractors as needed, with experience gained since 1985. We are still learning and improving our skills daily so we can keep up with current technology and threats and support our customers more effectively.

Feel free to give us a call or email and see how we can improve your technology and communications and reduce your Info Technology and communications (ICT) spend.

Our Vision

“to provide Managed ICT Services and technology support to our customers, both business and consumers, with good value, keeping the jargon as simple as possible and ensuring excellent customer service, fast response to issues, improving security and providing reliable infrastructure support for the long term.”

About Us

managed IT support networking servers

Simetech IT has been a trusted Managed IT Support Service Provider for small to medium businesses and consumers since incorprating in 2012.

We are based in the lower Hunter Region of New South Wales near Maitland, providing onsite support to customers in the surrounding areas including (and nearby) Rutherford, Pokolbin, Branxton, Dungog, Booral, Stroud, Paterson, Vacy, Singleton, Lochinvar, Greta, Kurri Kurri, Cessnock, Beresfield, Heatherbrae, Lovedale, Largs, Bolwarra, Aberglasslyn, Morpeth, Hinton, Berry Park, Woodville, Rothbury, Seaham, Raymond Terrace, Maitland, Newcastle, Kotara, Charlestown, Belmont, Morisset,  Swansea, Toronto, Cessnock, Medowie and other Hunter suburbs. We also travel to the Mt Thorley, Cameron Park, Nelson Bay, Anna Bay, salamander Bay, Karuah, Tea Gardens, the Central Coast (Wyong, Lake Haven, Tuggerah), the Sydney region, Illawarra and Port Macquarie areas as needed and we can general fix 95% of issues remotely, with only occassional onsite work needed after initial visits.

We can remotely assist you if needed throughout Australia and the world with some of our clients based in New Zealand and throughout New South Wales, although the majority of our clients are within 250kms from the Maitland area in NSW.

If you can connect to the internet, our team can generally assist you remotely and we can assist if no internet as well. 

We cover all aspects of IT support for businesses (and consumers) including server & computer supply, support, maintenance, migration and recycling;  we can supply new and refurbished equipment, full business IT managed services, networking and network troubleshooting, cabling, WiFi, fast website hosting, Physical and Virtual Servers (cloud hosted and on premises), email hosting, migration and spam filtering, server and desktop migration, Office365 migration from other email hosting platforms, upgrades of software and hardware, cloud & onsite backups and disaster recovery services, supply of SIP/VOIP phone line, hosted PABX phone systems (one or multiple offices), refurbished business phone systems with warranty and support & refurbished business computer equipment also with warranty and support

Our support services include Adhoc, onsite and remote support, monthly contracted support hours, per device fixed cost support, which includes business hours helpdesk support.

We can cater our support services and products to meet your business needs and budget and provide great value to our customers

We have over 20 years in the IT industry and more than 30+ years of experience working with computers and solving problems and come from an electrical background, and have been troubleshooting issues for all of that time.

                                          

                                                           Why use SimetechIT for your onsite or local Business IT support?

SimetechIT is 100% Australian Owned and Operated and have over 20 Years’ experience doing installations, service and support of all aspects of home, business and corporate enterprise computer, network and server equipment. We live and breathe technology and spend our spare time staying up to date with current technology trends and innovations so we can offer even more experience and support to our customers

We can prepare and ship equipment ready for use when it lands at your site to take the stress out of supporting your business.

Feel free to get in touch to discuss how we can help your business grow, protect you from Ransonware and security threats, implement an offsite, cloud backup and or local solution for disaster recovery at the best price.

… Contact us today 

Obligation free chat and see how we can improve your ICT systems and save you time, reduce your stress and save you money.

Aberglasslyn

Our Clients

Our Customer Testimonials

" SimetechIT has been providing remote support for my company, Five Star Enterprises Pty Ltd and personal computers for over 9 years and has reduced my technology stress greatly. Thank you Mat."
John
Five Star Enterprises
"Mat from SimetechIT is fantastic! He visited our office and within a week we had all 5 computers running better than they had in years with proper security and it was all sorted so seamlessly, would highly recommend!"
"We have been very happy with the service and technical support we have received from SimetechIT.
Mat has been particularly helpful and always prepared to go the extra mile to make sure things are working well. I would highly recommend him."
Jennifer
Discalced Carmelite Nuns Varroville
"Helpful advice and provides good client support."
"Simetech is second to none. Highly recommend for anything I.T., computers, phone, internet, backups & total management from an honest, reliable & trusted team. I have had multiple experiences with I.T. companies over 13 years with my company, some good, some bad & the past 8 years with Simetech have been the most easy to understand, supportive, great value & efficient."